Safe Gaming

Responsible Gaming at heybaji online — Your Safety Is Our Priority

Gaming is meant to be fun — not a source of stress. heybaji online believes that playing is truly enjoyable only when it stays in control. We're here to make responsible gaming easy for you.

18+

Adults Only

24/7

Support Is Always Available

Protection Tools — Free of Charge

0 BDT

No Charge for Self-Exclusion

What Is Responsible Gaming and Why Does It Matter?

Responsible gaming means enjoying gaming as a form of entertainment — not as a way to make money or escape stress. heybaji online wants you to play for fun and stay aware of your limits at all times.

Many people in Bangladesh enjoy online gaming as a fun hobby. But in some cases, it can develop into an addiction that negatively affects family life and finances. That's exactly why heybaji online has put together these responsible gaming guidelines.

We want you to play mindfully — set a budget, manage your time, and seek help the moment you feel you're losing control. heybaji online's responsible gaming tools are completely free and available to use at any time.

Keep in mind: Gaming is for entertainment only. Never bet with borrowed money or funds from your savings.

Recognise the Warning Signs

Placing more bets to try to recover money you've lost.
Finding it hard to stop playing.
Hiding your gaming from family or friends.
Struggling to focus on work, family, or studies.
Borrowing money or dipping into savings to fund your gaming.
Feeling restless or anxious when you're not playing.

Signs of Healthy Gaming

Playing within a set budget.
Staying emotionally balanced even after a loss.
Treating gaming purely as entertainment.
Keeping gaming separate from family time and work.
Setting your own time and spending limits.

heybaji online Protection Tools

We provide these tools free of charge to help ensure your responsible gaming experience

Set a Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately and can only be increased after a 24-hour waiting period.

Session Time Limit

Decide in advance how long each session will last. Once the time is up, heybaji online will automatically alert you and end the session.

Reality Check

A pop-up reminder will appear at set intervals to let you know how long you've been playing and how much you've spent. It helps you stay aware and in control.

Cooling-Off Period

If you feel you need a break, temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, logging in or placing bets will not be possible.

Self-Exclusion

For long-term support, exclude yourself from the platform for anywhere between 6 months and 5 years. Once active, this cannot be cancelled before the period ends.

Loss Limit

Gaming will automatically stop once you've lost a set amount. This is one of the most effective ways to keep financial losses under control.

How to Activate the Protection Tools

Using heybaji online's responsible gaming tools is straightforward. Just follow the steps below:

Log In to Your Account

Open Account Settings

From the menu, select "Account Settings" or the "Responsible Gaming" option.

Choose Your Preferred Tool

Deposit limits, session timers, cooling-off periods, or self-exclusion — choose whichever tool works best for you.

Set a Value and Save

Set your preferred limits or time restrictions and click the "Save" button.

You'll Receive a Confirmation Email

Once the setting is activated, a confirmation message will be sent to your registered email address.

Support Resources & Contact Options

If you feel that gaming is having a negative impact on your life, please use the support options below:

heybaji online Live Support

Our support team is available 24 hours a day, 7 days a week. Get an instant response to any question related to responsible gaming. Go to Help Center

Contact via Email

Email our Responsible Gaming team directly. We'll respond within 24 hours and connect you with the right support. Email: support@heybajionline.com

Support from Family & Friends

If someone you care about is struggling with a gaming addiction, please reach out to us. We're here to help families take the right steps too.

Self-Assessment Test

Use our self-assessment questionnaire below to get a clearer picture of how healthy your gaming habits are.

Self-Assessment: How Are Your Gaming Habits?

If you answer "Yes" to 3 or more of the questions below, please reach out to heybaji online support.

Have you ever spent more than your set budget and regretted it afterwards?

Have you ever chased your losses by placing more bets to try to win back what you lost?

Have you been hiding your gaming activity from family or people close to you?

Have you ever borrowed money or used your savings to fund gaming?

Do you feel restless, irritable, or anxious when you're not playing?

Are you prioritizing gaming over work, family, or studies?

Do you turn to gaming to escape stress or feelings of depression?

Have you tried to cut back on gaming but keep falling back into it?

Result: If you answered "Yes" to 3 or more questions, please Contact Us or use the self-exclusion tool. Remember, asking for help is a sign of strength.

Responsible Gaming FAQ

Your heybaji online account cannot be reactivated until the self-exclusion period has ended. This is intentional — it's designed to give you a meaningful break. Once the period expires, you'll need to go through a verification process before regaining access.

Yes, reducing your deposit limit takes effect immediately. However, increasing it requires a 24-hour waiting period — this helps prevent impulsive decisions. heybaji online strictly enforces this policy as part of its responsible gaming commitment.

Have a calm conversation with your loved one and let the heybaji online support team know. We provide guidance for family members as well. You can also write directly to support@heybajionline.com — the matter will be handled with full sensitivity and discretion.

A cooling-off period is a short-term break — anywhere from 24 hours to 30 days — mainly to give yourself some breathing room. Self-exclusion, on the other hand, is a longer-term measure lasting from 6 months to 5 years, for when gaming has genuinely gotten out of hand. heybaji online supports you with both options.

No, there's no issue at all. These tools are entirely voluntary and confidential, and using them has no negative effect on any other feature of your account. In fact, heybaji online actively encourages you to use them.

No, not at all. heybaji online strictly enforces an 18+ policy. Age verification is mandatory at registration, and identity is confirmed through the KYC process. Any account found to belong to a minor will be closed immediately.

Safe & Responsible

Play Responsibly — Get Started on heybaji online Today

Gaming at heybaji online is about more than winning — it's a balance of fun, awareness, and safety. Join us and experience gaming the responsible way.

SSL Secured | 18+ Only | 24/7 Support