Heybaji online — Terms & Conditions

Heybaji online (hereinafter referred to as "we", "the platform", or "heybaji online") is an online gaming and betting platform. These Terms & Conditions ("Terms") apply to the use of all services, games, and features offered by heybaji online.

By registering, logging in, or using any service on heybaji online, you confirm that you have fully read, understood, and agreed to these Terms and Conditions.

• Heybaji online reserves the right to modify these Terms & Conditions at any time.
• Continued use of the platform after any changes have been made constitutes acceptance of the updated terms.
• If you object to any of these terms, please stop using the platform immediately.

To create an account on heybaji online, you must meet the following eligibility requirements:

• You must be 18 years of age or older.
• All information provided must be truthful, accurate, and up to date.
• Each person may operate one account only.
• Keeping your account password confidential is your responsibility.
• Sharing your account with or allowing others to use it is strictly prohibited.

Identity Verification (KYC)

Heybaji online may request identity verification at any time. This process may require a copy of your national ID, passport, or driving licence. Withdrawals may be placed on hold until verification is complete.

Deposit

Deposits on heybaji online can be made via bKash, Nagad, Rocket, and USDT. The minimum deposit amount is ৳200. Deposits are generally credited to your account instantly.

• You may only use payment methods registered in your own name.
• Deposits made through third parties are not accepted.
• If you experience any issues with a deposit, please contact our support team.

Withdrawal

Withdrawal requests are typically processed within 24 hours. However, processing may be delayed if KYC verification is incomplete or suspicious activity is detected.

• The minimum withdrawal amount is ৳500.
• Withdrawals are only permitted to verified payment methods.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be placed under review if unusual betting patterns are detected.

Heybaji online offers welcome bonuses, reload bonuses, cashback, and free spins from time to time. Each bonus has its own terms, which are clearly stated alongside the offer.

General Bonus Terms

• Each bonus has specific wagering requirements (typically 20x–40x).
• Bonuses must be claimed within a set time frame — they will expire if not used before the deadline.
• You cannot claim another bonus while one is already active.
• Winnings from bonus funds cannot be withdrawn until all wagering requirements have been met.
• Bonus usage may be restricted to specific games.

All bets and games on heybaji online are conducted fairly and transparently. Our game engine uses a certified Random Number Generator (RNG).

• Once a bet is confirmed, it cannot be changed or cancelled.
• Heybaji online is not liable for any losses resulting from game interruptions caused by technical issues.
• Any bets involving unusual betting patterns or attempts to manipulate the system will be voided.
• Heybaji online reserves the right to void any bet placed at incorrect odds displayed during a live event.
• All bets placed on events related to match-fixing in Sports Betting will be declared void.

The following activities are strictly prohibited on heybaji online:

• Creating or operating multiple accounts.
• Registering using a false identity or fraudulent information.
• Abusing the bonus system or bonus hunting.
• Attempting to access or hack another user's account.
• Playing games using software, bots, or automated systems.
• Using the platform for money laundering or processing illegal funds.
• Harassing or abusing heybaji online staff.

Heybaji online reserves the right to suspend or permanently close any account in the following circumstances:

• In cases of Terms & Conditions violations.
• If fraudulent or deceptive activity is detected.
• Failure to complete KYC verification or refusal to provide required information.
• Extended inactivity (more than 12 months).
• At your own request (self-exclusion).

To voluntarily close your account, please contact our support team. If you have a valid balance, you will be given the opportunity to complete the withdrawal process first.

Heybaji online assumes no liability for the following:

• Loss of a game or bet due to internet disconnection.
• Technical issues with third-party payment gateways.
• Losses resulting from unauthorised access (where caused by user negligence).
• Force majeure events — such as natural disasters or cyberattacks.

In no event shall our maximum liability exceed the original value of the transaction in question.

Heybaji online is deeply committed to responsible gaming. We want every player to enjoy gaming as entertainment — not as a source of addiction or financial hardship.

• Deposit limits, loss limits, and session limits are available to set.
• Self-exclusion allows you to take a break from gaming for a set period of time.
• No person under the age of 18 is permitted to play.

Heybaji online reserves the right to amend these Terms and Conditions, in whole or in part, at any time. Notice will be posted on the platform before any changes take effect.

If you have any questions or complaints regarding these Terms, please get in touch with us:

• Email: support@heybajionline.com
• Live Chat: 24/7 Support Available
• Help Center: help-center